We want you to be fully satisfied with your purchases but we do unfortunately have to have some rules due to the nature of the products we sell:

We cannot accept returns of PPE items for hygiene reasons.

We cannot accept returns of makeup items that have been opened, again for hygiene reason.

Unopened makeup items and unused items for children can be returned within 14 days for a refund.

In the unlikely even that you receive a damaged or faulty item, please advise us within 48 hours. All damaged/faulty items must be returned within 7 days.

Once an item has been received by you, the item is your responsibility until it is received by us.